Welcome

Create Account

An Ottr account is an identity we can associate with your Twig MCs.
register_screenshot

Verify MC Firmware Version is 0.1.41 or higher

Connect to MC

/images/intro/man_connect_mc.png

Connect to the MC with the Twig MC app using NEARBY mode.

Go to System Settings

/images/intro/version_navigate_settings.png

Select the settings/system tab.

Verify Firmware Version

/images/intro/version_settings_version_focus.png

Verify the firmware version number is 0.1.41 or higher.

Update Firmware Version

/images/intro/version_settings_upgrade.png

If an update is available, tap to update the firmware and follow the instructions.

Check Thumbdrive Recognition

Thumbdrive Requirements

/images/intro/thumbdrive_format.png

Your thumb drive must be MS-DOS/FAT or VFAT

ExFAT is not supported.

Some larger thumb drives come with ExFAT as the initial format and must be first reformatted.

Ensure Thumbdrive Inserted

/images/intro/thumbdrive_inserted.png

Insert the thumbdrive into the MC's USB slot. It does not matter which slot.

Go to System Settings

/images/intro/thumbdrive_navigate_settings.png

Select the settings/system tab.

Open Diagnostics

/images/intro/thumbdrive_tap_diagnostics.png

Tap the diagnostics button.

Examine Thumbdrive Information

/images/intro/thumbdrive_diagnostics_focus.png

Locate the section labeled df_/run/thumbdrive and verify that the drive capacity is as expected.

If the section is not present, or is present but shows the wrong size, the drive is not being properly recognized. Please let a Nelson developer know about the type of thumbdrive you are using so we can improve the product.

Subscribe a Twig MC to Ottr

Connect to MC

/images/intro/man_connect_mc.png

Connect to the MC with the Twig MC app using NEARBY mode.

Go to System Settings

/images/intro/subscribe_navigate_settings.png

Select the settings/system tab.

Add a Remote Connection

/images/intro/subscribe_remote_connections.png

Scroll down to REMOTE CONNECTIONS and tap the ADD button.

Make it Permanent

/images/intro/subscribe_permanent_access.png

Select Permanent Remote Access in the menu.

Share Using Email

/images/intro/subscribe_share_sheet.png

Select Mail in the popup share sheet.

Send Email

/images/intro/subscribe_mail.png

Address the email to:

sub@parse.twigwirelesscontrols.com

No subject is necessary, send the mail.